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Care Opinion

Fantastic cafe service

Posted By libraep74

"Fantastic cafe service"

About: Gartnavel Royal Hospital

(as a relative),

I just wanted to highlight the amazing work Fiona does in running this cafe and several other projects within the hospital.  Her commitment to her job and the patients is outstanding and worthy of so much praise.  She is a ‘ray of sunshine’ who engages so well with patients and their families.  This is a vital link for many patients with complex mental health conditions.

Fantastic Fiona

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 10 months ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 14/06/2023 at 09:26
Published on Care Opinion at 09:26

picture of Nicole McInally

Dear Libraep74

Thanks so much for taking the time to share your comments about the amazing work that Fiona does. I would really like to pass this feedback onto Fiona so that she knows how valued she is. We have a few café’s on the Gartnavel site, would you be able to let me know which building the café is located in?

Many thanks

Nicole

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Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 10 months ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 15/06/2023 at 09:15
Published on Care Opinion at 09:15

picture of Nicole McInally

Hi Libraep74

I just wanted to let you know that your feedback has been shared with Fiona and her Manager.

Take Care

Nicole

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Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 10 months ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 15/06/2023 at 14:30
Published on Care Opinion at 14:30

picture of Nicole McInally

Hi Libraep74

Fiona has asked if I can share the following:

Such a kind thought from you to offer feedback on the Art in the Gart Hub Cafe in Gartnavel Royal Hospital.

It has been such a boost for us to know we have made you feel welcome and brightened your day. Please Come again!

All the best

Fiona

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