"Great service"

Last week I took my dad to A&E on the advice of my GP as we discovered he had a tic in his arm. After being checked in at QEUH A&E we were sent to Minor Injuries. We were looked after by Natalie, a Healthcare Support Worker. She was warm, welcoming and kind and proceeded to efficiently remove the tic from my dad’s arm. She showed compassion, skill and humour which contributed to a stress free visit for my dad. Thank you so much