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Lack of information following endoscopy

Posted By xraypf76

"Lack of information following endoscopy"

About: University Hospital Wishaw / Endoscopy

(as a relative),

I was with my husband who was having an endoscopy with anaesthesia.  I waited as I wanted to be there for results as my husband had anaesthetic.  A nurse came out later 2 hours and said my husband would be about 20mins to half an hour... I waited to be called to results.. Then 35 mins later my husband came out into waiting area disorientated... Very annoyed as there are 4 biopsies that he does not know what for... Letter tells me to accompany for results if under anaesthetic.. What happened!!! 

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Responses

Response from Lynne Linden, Charge Nurse, Day Surgery / Endoscopy, University Hospital Wishaw 11 months ago
Lynne Linden
Charge Nurse, Day Surgery / Endoscopy,
University Hospital Wishaw

Submitted on 12/06/2023 at 09:01
Published on Care Opinion at 09:01

picture of Lynne Linden

Dear xraypf76, thank you for sharing your feedback on Care Opinion.

I am sorry to hear of your negative experience in our department. As Care Opinion is anonymised I am unable to look into this for you. Please get in touch on 01698 366280 and I will get some details from you which will allow me to investigate your concerns. Alternatively, Patient Affairs can be contacted on 01698 366558.

Kind regards, Lynne.

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