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Day Surgery, University Hospital Hairmyres

Posted By Camby67

"Day Surgery, University Hospital Hairmyres"

About: University Hospital Hairmyres / Day Surgery

(as the patient),

I was in this department recently for knee surgery.  I was very impressed with the care and attention I received from the staff on the day of my surgery.  I was put at ease and everything was explained well.  The staff all delivered first class service, nothing was a bother.  My heartfelt thanks to the department.

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 10 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 12/06/2023 at 22:34
Published on Care Opinion at 22:34

picture of Jennifer Montgomery

Dear Camby67,

Thank you for sharing your recent experience of University Hospital Hairmyres, Day Surgery.

It can be a worrying time attending hospital for a procedure and I am so pleased that our first class team impressed you with their care and attention. It is important for staff to feel recognised and I will be sure to share your kind words and positive feedback with the team.

I hope you are recovering well.

Kind Regards,

Jenni

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