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Care received was second to none

Posted By kilomb69

"Care received was second to none"

About: Golden Jubilee National Hospital / Thoracic Surgery

(as a relative),

During my fathers recent admission to ward 3 west, the care he received from Mr Rocco and his team (anesthetists, medical staff and nurses alike) was second to none. ANPs Sarah and Kelly were both professional, knowledgeable and highly skilled nurses. Eilidh the rehab assistant was both patient and encouraging in equal measures. Staff Nurse Gina was thorough from beginning to end, delivering care and support that was both professional and supportive - using humour where appropriate ensured my father felt comfortable and safe during his admission. Well done to all the staff involved. 

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Responses

Response from Hollie Smith, Risk and Feedback Facilitator, Clinical Governance, NHS Golden Jubilee 11 months ago
Hollie Smith
Risk and Feedback Facilitator, Clinical Governance,
NHS Golden Jubilee

Submitted on 23/05/2023 at 17:05
Published on Care Opinion at 17:05

Dear Kilomb69

Thank you so much for taking the time to acknowledge the dedication and patient care provided by our NHS staff.

It is an absolute pleasure to pass on your comments to the team and I am ecstatic that the care your father received was of the highest standard. Our staff are very hard working and committed to providing excellent patient care and I am sure they will be delighted that you and your father have had a positive experience.

Thank you again for taking the time to post your lovely comments, it is very much appreciated.

I wish you and your father all the best for the future.

Kind regards

Hollie

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