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"Breast Cancer scare"

About: Borders General Practices

(as a service user),

In May, I noticed a change in my left breast.  Not a lump, but a small dimple.  I ignored it for a day, pretending I'd never seen anything that said dimples need to be checked out.  Then I asked my partner if he could see it.  He could, so I rang my GP.  I said it wasn't urgent but when I said what the issue was she got me an appointment that same day.

The GP wanted to refer me to the breast clinic.

Despite all the bank Holidays the letter came through in less than days with an appointment. I was seen yesterday by a consultant, given a mammogram there and then, and got the all clear.  If I had needed an ultrasound or biopsy they would also have been the same day. 

It is less than two weeks since I noticed the dimple and I have been seen and discharged.  Everyone from the GP receptionist on day 1 to the person who showed us out yesterday was charming helpful and kind. I am so grateful to them all.

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Responses

Response from Karen Maitland, Clinical Service Manager - Primary Care, NHS Borders nearly 2 years ago
Karen Maitland
Clinical Service Manager - Primary Care,
NHS Borders
Submitted on 24/05/2023 at 20:08
Published on Care Opinion at 20:08


Dear uniformhh89

Thank you for using Care Opinion to share the details of your experience with your GP Practice and the Breast Clinic.

I am so pleased to hear that after what must have been a very scary experience for you that you got the all clear in less than 2 weeks.

It was lovely to read that you had a great experience right from your initial interaction with the GP Receptionist to attending and receiving the results at the Breast Clinic to the person who showed you out.

I would like to be able to share your feedback with your GP Practice directly, can you please respond or email me on karen.maitland@borders.scot.nhs.uk with your practice name and I will send this on to them.

Best wishes

Karen

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