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Positive feedback for health visitor Anita

Posted By Cla12221

"Positive feedback for health visitor Anita"

About: Fraserburgh Hospital / Health Visiting Team

(as a parent/guardian),

My son had an appointment with a new health visitor this afternoon, she was very approachable, friendly and professional.

My son felt very at ease.

I have had a ongoing health concern with my son and Anita took the time to contact paediatrics for advice and called me back with information regarding next steps.

I would like to really thank her for escalating this and making me feel heard.

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Responses

Response from Kirsten Dickson, Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team, NHS Grampian 10 months ago
Kirsten Dickson
Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team,
NHS Grampian

Submitted on 18/07/2023 at 18:02
Published on Care Opinion at 18:02

picture of Kirsten Dickson

Dear Cla1221, Please see the below reply from Hazel Robertson, Operational Lead Nurse Children and Families, Aberdeenshire Health and Social Care Partnership:

Thank you for taking the time to provide this wonderful feedback relating to Anita, one of our Aberdeenshire Health Visitors. I was delighted to read that she had been approachable, friendly and professional. Most of all, that she escalated your concerns and put your son at ease, allowing you to feel heard.

Receiving positive feedback means a great deal to our staff and management. Thank you 🙂'

Hazel

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