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"Thorough, efficient and above all, kind"

About: Lincoln County Hospital / Trauma and orthopaedics

(as a service user),

I’ve been seeing various orthopaedic surgeons over many years, and Lincoln clinic 11 are always great! The waits can be long but I understand that’s because they often have to arrange scans and admissions on the same day so I don’t mind that at all. The reception staff are lovely! 

I saw Dr Sakthivel last week and he was kind and efficient as always. He explained my upcoming surgery well and I feel reassured that when the day comes I’ll be in good hands. 

The nurse/hca who accompanied him during my appointment was lovely. She had such a good sense of humour, was really sweet and took time to chat for 5 minutes.

I’ve had a lot of issues with various departments at LCH but clinic 11 is an exception, they’ve never let me down and I wish all departments were this thorough, efficient and above all, kind. 

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Responses

Response from Theresa Smith, Sister, Outpatients Lincoln, United Lincolnshire Hospitals NHS Trust 11 months ago
Theresa Smith
Sister, Outpatients Lincoln,
United Lincolnshire Hospitals NHS Trust
Submitted on 15/05/2023 at 08:38
Published on Care Opinion at 08:38


Dear Bambam93

Thank you so much for taking the time to leave the team such lovely feedback. We are really glad you have had such a good experience with us and I will pass your feedback onto the whole team. Thank you again.

Kind regards,

Theresa

Sister

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