"Appalling "

About: Southmead Hospital Southmead Hospital Bristol BS10 5NB

Posted via nhs.uk 12 months ago

Don’t come into A&E at night … you will be largely ignored even if in excruciating pain. No observations for 1 & half hours after arrival, filthy room, urine sample left in sink from another patient , even paramedics horrified

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Southmead Hospital

Submitted on 09/05/2023 at 09:36

Published on nhs.uk at 15:18

Dear Lucy
I am so sorry to hear of your experience, we would really value some more information regarding your visit to A&E particularly if you would like us to investigate further and raise as a formal complaint, please contact us on complaints@nbt.nhs.uk with as many details that you can remember and we would be happy to take this further.
Best wishes
Leanne Malpas
Complaints Manager

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Appalling

"Appalling "

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