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Care Opinion

She was always available to me

Posted By intensitykk37

"She was always available to me"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Cardiology

(as a service user),

The service provided by the heart failure nurse was exemplary.

She answered my questions and addressed my concerns in a professional but friendly manner.

She was always available to me, even if I needed reassurance on days when I had a low mood.

Thank you.

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Responses

Response from Kelly Morley, Patient Experience Officer, Patient Experience and engagement, Nottingham university hospitals 11 months ago
Kelly Morley
Patient Experience Officer, Patient Experience and engagement,
Nottingham university hospitals

Submitted on 16/05/2023 at 10:57
Published on Care Opinion at 10:57

Thank you for taking the time to provide this wonderful feedback on our cardiology services.

I’m so pleased that you got the care and reassurance that you needed at this time in your treatment. I will pass this Thank you on to the Cardiology team now and they will be pleased to hear that you felt this way.

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