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"Pre-assessment clinic with a very nice staff member"

About: Perth Royal Infirmary / Pre-Assessment Clinic

(as the patient),

I was asked to wait outside room number 1 and Alison would be with me in a minute. Alison came within that minute and introduced herself before taking me into her room. She was very calming, polite and explained what she was about to do. She listened patiently to my “journey story” and I felt was very empathetic. She was efficient and explained all she was doing. 

I don’t think she could have done anything else to make my visit any better - simply a very nice person doing her job well…thank you. 

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Responses

Response from Louise Andrew, NHS Tayside 11 months ago
Louise Andrew
NHS Tayside
Submitted on 15/05/2023 at 16:35
Published on Care Opinion at 16:35


Thank you for taking the time to leave feedback on your visit to our clinic, it is very much appreciated and has been shared with Alison.

We are very lucky to have such professional and caring nurses in our team who do their best to give every patient a positive experience in our clinic.

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