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"When it comes to mental health concerns, the staff here have been amazing."

About: Craigavon Area Hospital / Bluestone Unit (In-patient wards for mental health)

(as a staff member posting for a patient/service user),

When it comes to mental health concerns, the staff here( Rosebrook Ward) has been amazing for the past five weeks that I have been here, they have all helped me.

I am grateful for the specialised care I am receiving here as well as for their support in the early days that kept me alive. The on-going assistance is priceless, and I feel like I have a trusting relationship with the staff members here, which can be challenging sometimes with staff members, especially when you can't see the same one.

Additionally, I find it difficult to put my trust in many people. However, I believe that the team at this company has my best interests at heart, and I follow their advice. Although being very honest here there has been days where  we haven’t agreed completely but I still feel that's what makes this experience more realistic as it can’t always be great but when those days do come around we manage to get though them.

I am thrilled to say I am now in a good place with my mental health at the moment which must be attributed to the efforts of the staff at Rosebrook Bluestone and my own determination.

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Responses

Response from Jennie Lee Simms, Lead Nurse Bluestone, MHD, Southern Health and Social Care Trust 11 months ago
Jennie Lee Simms
Lead Nurse Bluestone, MHD,
Southern Health and Social Care Trust
Submitted on 05/05/2023 at 14:05
Published on Care Opinion at 14:05


Thank you for sharing your feedback with us

Its so great to hear that you have had such a positive experience in Rosebrook and you have found the support to be 'priceless'.

We are pleased that you have built trusting relationships with staff and that you are now in a much better place as a result of the care and treatment you have received and finding it easier to get through the more difficult days

We will look forward to sharing your story with the team and would like to wish you well for your future

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