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"Great staff"

About: North West Ambulance Service NHS Trust Royal Albert Edward Infirmary / Accident and emergency

(as the patient),

I dislocated my knee and the ambulance were great and once in a&e the ambulance stayed with me and the staff for a while helping. The staff at Wigan were lovely and had good energy. The pain relief was well medicated and looked after. The accident occurred at 5:20pm, i was at the hospital by 7pm and got discharged between 12-2am. 

Happy with the service and grateful. 

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Responses

Response from Olivia Jones, Patient Engagement Officer, North West Ambulance Service NHS Trust 11 months ago
Olivia Jones
Patient Engagement Officer,
North West Ambulance Service NHS Trust
Submitted on 22/05/2023 at 11:58
Published on Care Opinion at 11:58


Good Morning,

Thank you for sharing your feedback with us!

I am extremely happy to hear that the care that you received was to the standard that you expected! Our NWAS staff pride ourselves in providing exceptional patient care, at the right time and at the right place.

We wish you a speedy recovery!

Kind regards,

NWAS Patient Engagement Team

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