In absolute agony I desperately called 999 and was put through to someone who seemed completely disinterested, said they couldn't send an ambulance and tersely told me to call 111.
I had explained that I was in awful pain, described my symptoms and needed help. What if I had fainted or collapsed? I live on my own so there was no one to find me. This call lasted very few seconds. In desperation I called 111 and in just a couple of minutes the call handler had passed me to a nurse who then said she had sent for an ambulance. It arrived in 10 minutes. What does this say for the call handlers?
"They seemed completely disinterested"
About: East Of England Ambulance Service NHS Trust East Of England Ambulance Service NHS Trust Royston SG8 6NA
Posted by Annabelle 23 (as ),
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