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"Admission through heart attack"

About: Victoria Hospital / Accident & Emergency Victoria Hospital / Cardiology

(as the patient),

I was admitted via A&E to the CCU at the VHK with a heart attack, I felt scared and vulnerable but every member of staff from the consultant to the Auxiliaries made sure I was never unattended, the care given to me was far above any expectations I had. The nurses were kind, compassionate friendly and very professional, nothing too much trouble or hurried even when they were stretched on the ward. All staff there are a credit to that hospital and their profession along with Ward 23 so I'd like to say a profound thank you from the bottom of my heart xx

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Responses

Response from Jamie Doyle, Head of Nursing - Acute Services Division (Corporate), Acute Services Division, NHS Fife 12 months ago
Jamie Doyle
Head of Nursing - Acute Services Division (Corporate), Acute Services Division,
NHS Fife
Submitted on 02/05/2023 at 11:45
Published on Care Opinion at 11:45


Dear Mrsey37

Thank you for your feedback, it is lovely to hear from you. What a daunting experience for you, it is good to note that nurses were compassionate and supported you well during it. I do hope you are recovering well and wish you all the very best. Please take care and thank you again.

Kindest regards

Jamie

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Response from Stephanie Doolan, Senior Charge Nurse, Ward 23 Cardiology, NHS Fife 12 months ago
Stephanie Doolan
Senior Charge Nurse, Ward 23 Cardiology,
NHS Fife
Submitted on 02/05/2023 at 13:05
Published on Care Opinion at 13:05


Dear Mrsey37

Thank you for taking the time to post your feedback today.

I am really pleased to read that nurses were compassionate and supported you well during your admission.

I will share this wonderful feedback with the medical and nursing team in Cardiology.

I hope you are recovering well and thank you again.

Best Wishes.

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Update posted by Mrsey37 (the patient)

Once again thankyou to you all from the bottom of my heart, unfortunately I'd like to have put my full name so you all knew who it was but the site doesn't allow but I was in Room 1 from the 20th April if that helps xxx

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