"Prompt, excellent, professional service"

About: Victoria Hospital / Trauma & orthopaedics

(as the patient),

On behalf of myself and family I would like to sincerely thank everybody for the prompt, excellent, professional service given to me from inception to completion of my full hip replacement operation.

The new building and parking facilities was first class,they were both spacious,well sign posted and with top quality fixtures and fittings.

The porter pointed out that there was an absence of a separate services lift for particular medical movements only, which was a drawback.

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Responses

Response from Aileen Mackin, Charge Nurse, National Treatment Centre, NHS Fife about a year and a half ago
Aileen Mackin
Charge Nurse, National Treatment Centre,
NHS Fife
Submitted on 11/05/2023 at 18:09
Published on Care Opinion at 18:09


picture of Aileen Mackin

Dear Saturnqt86,

Thank you very much for the taking the time to post your feedback in relation to your recent stay within the National Treatment Centre.

I am glad to hear that you felt your care and professionalism from staff was excellent- I will pass on your kind words to all staff involved.

There are facilities that we can use for the transfer of patients.

We wish you all the best in your continued recovery.

Aileen and the NTC team.

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