This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Friendly, knowledgeable and welcoming staff

Posted By roslat

"Friendly, knowledgeable and welcoming staff"

About: North Devon District Hospital / Maternity care

(as the patient),

Had my induction booked for OC at 39+0 weeks at Exeter. Although friendly staff it took a long time to receive help or answers when on the labour ward. I had the option of delivering at Barnstaple as Exeter was 3 days behind and no closer to my house.

Once at Barnstaple the standard of care was exceptional, the care and patience the staff had for me was incredible. All were friendly, knowledgeable and really welcoming in a potentially dangerous environment. I really have loved delivering here at Barnstaple and would highly recommend it.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Dawn Henry, Clinical Matron - Maternity (Northern Services), Maternity (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 12 months ago
Dawn Henry
Clinical Matron - Maternity (Northern Services), Maternity (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 28/04/2023 at 13:47
Published on Care Opinion at 13:52

Thank you for taking the time to provide your valuable feedback. We are continuously reviewing how we can improve our service and feedback can help identify changes needed.

On this occasion it is great to hear that our hard working team made you feel welcome, heard your requirements, responded and provided the highest standard of care.

Thank you. I will ensure our team receive your lovely feed back.

May we wish you and your family well.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k