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"KInd and concerned."

About: Poole Hospital

I just want to say how lovely the staff were in the Endoscopy Unit when I attended for an endoscopy yesterday (21 April). Their kindness and concern considerably eased my anxieties. An excellent service all round.

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Response from Patient Engagement Liaison, University Hospitals Dorset NHS Foundation Trust 12 months ago
University Hospitals Dorset NHS Foundation Trust
Submitted on 24/04/2023 at 14:34
Published on Care Opinion at 14:34


Dear Gary

Thank you for your kind comments about your visit to the Endoscopy Unit and the staff who looked after you.

Having someone there who really understands the anxieties about having this type of procedure is a real help.

Most patients find the apprehension before the procedure was all for nothing once they have been seen and put at ease by the staff.

We will be happy to pass on your comments to the team.

Regards

Patient Experience Team

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