"Usually fantastic"

About: Western Eye Hospital Western Eye Hospital London NW1 5QH

Posted via nhs.uk 13 months ago

I have been an outpatient for some years. However am confused following recent.visit. After my eye injection I was handed gel with no information re any follow up appts, unlike previous visits! Disappointed in post treatment information.

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Western Eye Hospital

Submitted on 09/05/2023 at 09:23

Published on nhs.uk at 15:17

Dear Barbara,
Imperial College Healthcare NHS Trust is sorry to learn of your experiences with our Ophthalmology Department at Western Eye Hospital. Patient Advice and Liaison Service (PALS) has passed on your comments to the relevant service managers. Imperial College Healthcare NHS Trust appreciates and values your comments.
Kind Regards
Chris
Patient Advice and Liaison Service

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"Usually fantastic"

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