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"Excellent service and very understanding team"

About: Sexual Health Services - Telford and Wrekin (Open Clinic)

(as the patient),

Received a positive result for chlamydia from sh24, however due to being on simvastatin, they referred me to a clinic or go for treatment.

I rang the clinic, explained my situation and was advised they’d get a nurse to call me, 10 mins later the nurse called and was so helpful. She called the doctor to ensure it was ok to prescribe medication if I ceased simvastatin for the duration, and then arranged an appointment for me to come and get the medication, which was 30 mins after call

Nurse in clinic lovely and very understanding, explained all I needed to know, including offering to notify sexual partner, and when I declined this explained what I needed to tell my partner

Excellent service and very understanding team

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Responses

Response from Holly Evans, Administration, Specialist, MPFT 12 months ago
Holly Evans
Administration, Specialist,
MPFT

Receptionist/Administrator for Telford and Wrekin sexual health services

Submitted on 21/04/2023 at 10:13
Published on Care Opinion at 10:13


picture of Holly Evans

Thank you for your comments. At the clinic, we aim to ensure patients have a positive experience. We are pleased you found this to be the case in your recent visit. If there is anything else we can do for you, please let us know.

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