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Lengthy waiting time for an apoointment

Posted By Kiza

"Lengthy waiting time for an apoointment"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Neurology

(as the patient),

I have been waiting 55 weeks for an outpatient appointment that should be a maximum wait time of 18 weeks - that's over a year. Over a year of me being in pain with no support.  I called up today to ask and they have said the only appointment before mine is a week earlier and that should be left for emergency cases so I can't have it.

I feel it is ridiculous leaving a young person to suffer in pain for over a year waiting for an urgent issue to be investigated.

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Responses

Response from Kelly Morley, Patient Experience Officer, Patient Experience and engagement, Nottingham university hospitals 12 months ago
Kelly Morley
Patient Experience Officer, Patient Experience and engagement,
Nottingham university hospitals

Submitted on 24/04/2023 at 10:31
Published on Care Opinion at 10:31

Hi There Kiza,

Thank you for getting in touch with us and sharing your experience.

I’m so sorry to hear that you are experiencing difficulties accessing an appointment please contact us on qmcpet@nuh.nhs.uk so that we can obtain more information and hopefully assist you with your query.

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