This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Happy cheerful staff"

About: Adult Health Services / Physiotherapy Adult Health Services / Podiatry

(as a service user),

I found the services mentioned (physio, podiatry, OT) both helpful, beneficial, with happy cheerful staff whose attitude shone through at all times while in attendance.

They have made some changes - Bathroom (hand grip rails), stairways (inside and outside handrails) etc

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Annemarie Reid, Community Physiotherapist, Inverclyde Centre for Independent Living, Inverclyde HSCP 12 months ago
Annemarie Reid
Community Physiotherapist, Inverclyde Centre for Independent Living,
Inverclyde HSCP
Submitted on 21/04/2023 at 09:27
Published on Care Opinion at 10:01


Dear whiskeyrj33

My name is Anne Marie Reid and I am the ICIL RES Co-Team Lead for Inverclyde Health and Social Care Partnership.

I am delighted to read your feedback on our happy and cheerful staff. You have certainly experienced a full range of services from Physiotherapy, Podiatry and Occupational Therapy and I am thrilled that the changes made for your bathroom and stairs have made such a positive difference for you.

I will pass on your feedback to the teams involved and please accept my best wishes.

Anne Marie Reid

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Laura Moore, Chief Nurse, Inverclyde Health & Social Care Partnership 12 months ago
Laura Moore
Chief Nurse,
Inverclyde Health & Social Care Partnership

I am the Chief Nurse for the Health and Social Care Partnership in Inverclyde, providing professional leadership and support to our Integrated Joint Board, Senior Management team and all of our nursing staff across our services

Submitted on 21/04/2023 at 11:41
Published on Care Opinion at 11:41


picture of Laura Moore

Dear whiskeyrj33

Thank you so much for taking the time to feedback on the Physiotherapy, Podiatry and Occupational Therapy Services that you have received from the team.

As Chief Nurse for Inverclyde Health and Social Care Partnership it is great to hear that they have made some changes which have assisted you, and also that the staff were so cheerful during your appointments.

It really makes a difference to our teams to receive such positive feedback and we will ensure this is shared with them.

Many thanks again and wishing you all the best

Laura Moore

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k