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All the right care and treatment

Posted By Gabrielle 86

"All the right care and treatment"

About: Dumfries & Galloway Royal Infirmary / Paediatrics Scottish Ambulance Service / Emergency Ambulance

(as a parent/guardian),

My 9 month old daughter was admitted to hospital after having an ambulance out to her at home. She was cared for extremely well and all the right care and treatment was given to her by the dr's and nurses.

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Responses

Response from Lesley Kay, Patient Experience Team Leader, Corporate Affairs, Scottish Ambulance Service 12 months ago
Lesley Kay
Patient Experience Team Leader, Corporate Affairs,
Scottish Ambulance Service

Submitted on 20/04/2023 at 12:39
Published on Care Opinion at 12:39

Dear Gabrielle 86

Thank you for taking the time post your Feedback here on CareOpinion. I am very sorry to read about your little girl being unwell.

I am delighted to read about all the staff involved in your little girls' care however, and to hear she was cared for extremely well.

Thank you once again

Best wishes to you and your little girl

Lesley

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Update posted by Gabrielle 86 (a parent/guardian)

Thank You Very Much That's Lovely We Are Home Now And She Is Improving Greatly Each Day. Many Thanks Again

Gabrielle

Response from Laura Boyce, Head of Midwifery and Quality Assurance Lead, Women’s & Children’s Directorate, NHS Dumfries and Galloway 12 months ago
Laura Boyce
Head of Midwifery and Quality Assurance Lead, Women’s & Children’s Directorate,
NHS Dumfries and Galloway

Professional lead for maternity, womens service inc sexual health and SARC, neonatal, paediatrics inc community childrens nursing.

Submitted on 26/04/2023 at 14:02
Published on Care Opinion at 15:13

Dear Gabrielle 86

Thank you for taking the time to post your lovely feedback. I shall pass on your thanks to the staff in our children's ward and let them know their care and treatment were well received. I hope your little girl is recovering well, sending best wishes to you and your family.

Laura

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