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"I felt well looked after during my tonsillectomy"

About: New Victoria Hospital / Day surgery

(as the patient),

Last month I had a tonsillectomy in the Day Surgery unit at New Victoria Hospital, Glasgow and had a wonderful experience. I was extremely anxious about the procedure but felt well looked-after by all the team and they answered any questions I had, explaining everything thoroughly to me. I can't remember everybody's names but it was carried out by Mr Marshall and team. Special thanks to Danny who made sure I was comfortable post-surgery. 

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Responses

Response from Emma Miller, Senior Charge Nurse/Theatre Co-ordinator, Day Surgery Unit, New Victoria Hopital, NHS Greater Glasgow and Clyde 2 years ago
Emma Miller
Senior Charge Nurse/Theatre Co-ordinator, Day Surgery Unit, New Victoria Hopital,
NHS Greater Glasgow and Clyde
Submitted on 26/04/2023 at 07:52
Published on Care Opinion at 09:02


Dear Llovebats

Thank you for taking the time to write about your experience in our day surgery department at the New Victoria Hospital. I am delighted to hear that your tonsillectomy procedure went well and you felt well-looked after by all the staff. This feedback means a great deal to the staff and I will ensure that we share your kind words with Mr Marshall’s team, especially Danny on the care you received.

Wishing you a well on your recovery.

Emma Miler

Theatre Coordinator

Day surgery Unit

New Victoria Hospital

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