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Care Opinion

really nice unit

Posted By Niamhh1

"really nice unit"

About: Craigavon Area Hospital / Mandeville Unit

(as a staff member posting for a patient/service user),

The unit is really nice and has a lot of amazing staff. Everyone is so lovely and I couldn't say  a bad word about any of them. The food is nice, I've had the hospital food before when I was on the ward which was standard, but in here I just get soup. The unit is cleaned to perfection all the time and it has great facilities. 

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Responses

Response from Nicola Shannon, Lead Nurse for Cancer Services, Acute, Southern Health and Social Care Trust 13 months ago
Nicola Shannon
Lead Nurse for Cancer Services, Acute,
Southern Health and Social Care Trust

Submitted on 20/04/2023 at 10:13
Published on Care Opinion at 10:13

Thank you for taking the time to give us your opinion on the Mandeville Unit.

I am glad to see that you are having a positive experience during your visits. Thank you for your praise fro the staff. I will ensure your lovely comments are passed on to them.

The Mandeville team work hard to ensure the whole experience is made as pleasant as possible for patients and this is also evident in your praise for the food and cleanliness of the unit.

I hope your experience remains positive during any future appointments.

Thanks

Nicola

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Response from PA for Assistant Director of Functional Support Service, Functional support, Southern Health and Social Care Trust 12 months ago
Southern Health and Social Care Trust

Submitted on 05/05/2023 at 08:27
Published on Care Opinion at 08:27

Thank you for posting about your experience in the Mandeville Unit, Craigavon Area Hospital we do welcome all feedback to help us improve the service we offer.

I will pass your positive feedback regarding the food & cleanliness of the ward to the Catering & Domestic Services Team.

Best wishes

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