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Fantastic service

Story from nhs.uk

"Fantastic service "

About: Western Eye Hospital

Walk in option for our elderly mother We were treated with great respect Her history was reviewed and she had an eye test Next a scan and review by a doctor with diagnosis and possible treatment plans all within two and a half hours Many thanks to all the wonderful staff we met along the way and what a fantastic service all on a junior doctors strike day

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Responses

Response from Western Eye Hospital 13 months ago
Western Eye Hospital

Submitted on 13/04/2023 at 09:42
Published on nhs.uk at 11:19

Dear Jan Brown

Many thanks for taking the time to contact PALS at Imperial College Healthcare via the NHS Choices website. I am very happy to read that you had such a positive experience while attending the Western Eye Hospital. I will forward your feedback to senior management in Ophthalmology. I am sure that they will be very happy to receive this. If you would like to contact me with your mother's name and date of birth I will be more than happy to put her name to the positive feedback . My email address is john.ward22@nhs.net. If you do not wish to do this, then please do not worry.

Again, many thanks for these kind comments.

Kind regards

John

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