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"Excellent care and support from all the staff"

About: Queen Margaret Hospital / Day Surgery

(as the patient),

Excellent care and support from all the staff in the day surgery unit.

Each stage of procedure explained clearly by relevant staff.

Kept up to date with likely time of surgery.

Atmosphere in ward very calm and efficient which helped to reduce my apprehension.

Similarly anaesthetic team kept me very relaxed and comfortable during the stage of the procedure that I felt most anxious about.

Appreciated meeting the consultant, particularly before the procedure, which again helped to put me at ease.

There are no improvements that I can suggest.

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Responses

Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife 12 months ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife
Submitted on 13/04/2023 at 11:55
Published on Care Opinion at 11:55


picture of Nola Cassidy

Dear lynxzr85

Thank you for taking the time to post feedback through care opinion, it is reassuring to see that you well cared for and we were able to reduce your apprehension. I will share your kind words with the team, who will appreciate them very much, we wish you well in your recovery.

Best Wishes

Nola and the Day Surgery Team

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