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Staff provided excellent aftercare

Posted By Madone

"Staff provided excellent aftercare"

About: Lagan Valley Hospital / MAU

(as a service user),

Rang and was given an apt for same day, staff worked around time that suited me. Very prompt in triaging and follow up tests. Excellent communication and attentiveness from all different staff, thorough in trying to find answers and staff provided excellent aftercare and listening skills 

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Responses

Response from Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust 13 months ago
Conor Campbell
Senior Manager, Assurance and Improvement,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 17/04/2023 at 09:33
Published on Care Opinion at 09:33

picture of Conor Campbell

Dear Madone

Thank you for sharing your experience of care at Lagan Valley Hospital Medical Assessment Unit.

It is great to hear how well you were looked after by the team.

I have shared your positive feedback to the team who greatly appreciate your recognition of their service.

Best wishes

Conor

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