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"Help and support over the years and future"

About: WestMARC (Lanarkshire)

(as the patient),

Recently I was at WestMARC at the Motherwell branch I found the staff to be very helpful and supportive, I have been a powerchair user for some time now and thanks to their support now and over the past years I am able to continue to go out and manage better about my house. I find this service invaluable as I am sure many others do and thanks to the staff and vehicle support team I can carry on my life with dignity. I would just like to say a big thankyou to all the staff at WestMARC in motherwell for the help and support they have given me over the years.  I feel very happy and much better and able to cope.

Team work

Team work


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Responses

Response from Angela McLaren, Operational Service Manager, WestMARC, NHS GreaterGlasgow and Clyde 13 months ago
Angela McLaren
Operational Service Manager, WestMARC,
NHS GreaterGlasgow and Clyde
Submitted on 05/04/2023 at 10:57
Published on Care Opinion at 10:57


picture of Angela McLaren

Dear Davidii, many thanks for your post on Care Opinion. I was delighted to read of your positive experience. It is important to us to have this feedback to ensure we continue to improve on patient engagement putting, yourself, the patient at the heart of your care. I can only imagine the level of independence this has given you cannot be underestimated. I will share your comments with the wider team, this will be positively received by a hard working team.

Regards

Angela

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