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"Care and dignity given to my mother"

About: Crosshouse Hospital / Trauma & orthopaedics

(as a relative),

My mother was a patient within ward 2B Crosshouse Hospital for a significant period of time. She was admitted with a broken ankle but became extremely unwell and passed away.

The nursing staff were brilliant and I feel they should be made aware of this as they were very empathetic and dignified to both my mother and us as a family, they went above and beyond even when short staffed. Nothing was a problem.

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Responses

Response from Linda Russell, Business Manager, Management Offices, Crosshouse Hospital, NHS Ayrshire & Arran 13 months ago
Linda Russell
Business Manager, Management Offices, Crosshouse Hospital,
NHS Ayrshire & Arran
Submitted on 03/04/2023 at 16:37
Published on Care Opinion at 16:37


Thank you so much for taking the time and trouble to share your lovely comments. I was so sorry to hear about your mother's death and please accept my sincere condolences on your very sad loss.

The staff in Ward 2B will really appreciate knowing that you and your family felt so well supported, during what must have been a very traumatic time in your lives.

We are very grateful to you for your kind and thoughtful feedback.

With all best wishes,

Linda

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