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"Excellent visit and staff!"

About: Lothian Community Services / Physio@Home

(as the patient),

I have recently broken my shoulder, it felt very sore and I had no use of my right arm whatsoever. Physio @ home was very impressive, after one visit I had much more use of the arm - excellent visit and staff! 

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Response from Lynsey Hay, Team Lead Physiotherapist, Physio@Home, NHS Lothian 13 months ago
Lynsey Hay
Team Lead Physiotherapist, Physio@Home,
NHS Lothian
Submitted on 29/03/2023 at 09:23
Published on Care Opinion at 10:04


Good morning Sandra234,

My name is Lynsey and I am one of the Team Lead Physiotherapists working in Physio@Home.

I am sorry to hear that you have broken your shoulder and as a result had no use of your right arm. I can only imagine how difficult that must have been for you.

It is great to know that after just one visit from Physio@Home things have improved and you now have much more use of your arm again. I will pass your feedback onto the rest of the team. It is always nice to get such lovely feedback and we all really appreciate you taking the time to leave it.

I hope that with time, your arm continues to improve.

Best wishes

Lynsey

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