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"Poor patient care."

About: Royal Victoria Hospital / Accident & Emergency

(as the patient),

Got rushed to A&E and through to AED due to fits, hallucinations and shortness of breath. Once there waited for hours, wasn't allowed any company and was barely tested for anything.

When a doctor did see me they asked me what I had taken (I don't even smoke and my bloods would have told them that) and told me it was all just stress..... Got told to walk myself out of there when I could barely stand. 

Top notch patient care....

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Responses

Response from Linsey Sheerin, Divisional Nurse, Urgent and Emergency Care, Emergency Care, Belfast Health and Social Care Trust 9 months ago
Linsey Sheerin
Divisional Nurse, Urgent and Emergency Care, Emergency Care,
Belfast Health and Social Care Trust
Submitted on 08/08/2023 at 21:00
Published on Care Opinion at 21:00


Dear Breathless101,

My name is Linsey Sheerin and I am the Divisional Nurse for the Emergency Departments at Belfast Trust. From the outset can a apologise for the delay in responding to your concerns directly. I am disappointed that your experience while in our care was not a positive one. If you would like to discuss any aspect of your care further, please contact me on linsey.sheerin@belfasttrust.hscni.net

I hope you are currently well

Linsey

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