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"Compassionate A&E Doctor"

About: University Hospital Monklands / Emergency Department

(as a service user),

I’d just like to take time to write a special thanks to Doctor Caitlin who was working the Friday shift at Monklands a&e department. I was in with an overdose of my medication due to having really bad suicidal thoughts & hearing voices. I’ve met a lot of nasty nurses and doctors in the past in regards to my mental health so I’d like to say Dr Caitlin is definitely hands down the best doctor I’ve been treated off of in regards to taking an overdose whilst being suicidal.

Thanks for your compassion Dr Caitlin!

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 13 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 27/03/2023 at 17:31
Published on Care Opinion at 17:31


picture of Jennifer Montgomery

Dear Lou1996,

Thank you for taking the time to share your recent experience in A&E at University Hospital Monklands.

I am so pleased Dr Caitlin was able to help you and was compassionate towards you. I will be sure to pass on your kind words and thanks.

I hope you doing better now.

Kind Regards,

Jenni

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