This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"The care I received was outstanding"

About: Royal Bolton Hospital

(as the patient),

I recently had a gastroscopy and colonoscopy at the endoscopy unit at the Royal Bolton Hospital. I was absolutely terrified at the thought of both procedures, but from the initial call to talk through the process to the actual day, the care I received was outstanding.

The nurses were amazing and put me at ease straight away, and explained what they were doing at each step. I had the sedative offered and didn't feel either procedure. The aftercare staff were lovely. I was home in just over 2 hours. Thankyou to everyone there that day. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Bolton Hospital 13 months ago
Royal Bolton Hospital
Submitted on 22/03/2023 at 10:15
Published on nhs.uk at 17:44


Dear Patient

Thank you for taking the time to share your experience with us. I was pleased that you were well looked after when you came in for your procedure. I have shared your comments with the teams involved who were delighted to receive them.

I hope you have made a full recovery.

With best wishes

Tracy Joynson, Patient Experience Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k