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"Kind and genuinely concerned for your wellbeing"

About: Daisy Hill Hospital / Respiratory Ward Outpatients / Respiratory

(as a staff member posting for a patient/service user),

Everything is going according to schedule, I'm starting to feel better, and respiratory is doing fantastic. The portions they offer in each dish are always packed to fill me up, and the food has been okay. Although the surroundings are pleasant, some people could feel them to be too hot or chilly although I am at a nice temperature.

The staff is incredibly kind and genuinely concerned for your wellbeing. It makes you feel like a real person when they have fun while checking on you, I like that. They take the time to make sure I understand everything and they don't make me feel bad for asking as many questions as I need to because they are aware of how busy they are.

Respiratory really are doing a great job.

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Responses

Response from Judith Mitchell, Ward Manager, Female Medical, Daisy Hill Hospital, Southern Health and Social Care Trust 14 months ago
Judith Mitchell
Ward Manager, Female Medical, Daisy Hill Hospital,
Southern Health and Social Care Trust
Submitted on 22/03/2023 at 09:35
Published on Care Opinion at 09:35


Thank you for taking the time to share your experience of Respiratory ward. It is lovely to read that you have had a positive experience. Your kind words regarding the staff are encouraging for us all. I hope you are feeling much better.

Best wishes

Judith

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from PA for Assistant Director of Functional Support Service, Functional support, Southern Health and Social Care Trust 14 months ago
Submitted on 23/03/2023 at 12:46
Published on Care Opinion at 12:46


Thank you for posting about your experience in Daisy Hill Hospital we do welcome all feedback to help us improve the service we offer.

I will pass your feedback regarding the food to the Catering Team.

I wish you a speedy recovery.

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