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"Care, dedication and patient focused approach"

About: St John's Hospital / Head and Neck

(as the patient),

I attended for a day case procedure at St John’s Hospital Livingston under the care of Mr Stewart, Plastic Surgeon, who was fantastic. As were his surgical colleagues and nursing staff.

This was through DOSA and the Day Surgery ward. From the start to discharge everyone was warm, welcoming and considerate. The team were exemplary and a credit to NHS Lothian, despite these difficult times. They are to be congratulated on their care and dedication and patient/ person focused approach.

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Responses

Response from Gordon Mills, Deputy Associate Nurse Director, Diagnostic, Anaesthetic, Theatre, and Critical Care (DATCC), NHS Lothian 14 months ago
Gordon Mills
Deputy Associate Nurse Director, Diagnostic, Anaesthetic, Theatre, and Critical Care (DATCC),
NHS Lothian
Submitted on 20/03/2023 at 13:51
Published on Care Opinion at 13:51


Thank you for taking the time to share you recent experience in DOSA at St. John's hospital. I hope you are continuing to recover from your procedure. I will ensure the team get this feedback which I'm sure they will greatly appreciated.

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