This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Overall I have been very pleased with my stay here."

About: Cloughreagh House

(as a staff member posting for a patient/service user),

This is my second time in Cloughreagh the first time being about 3 years ago. I found Cloughreagh was well improved in regards to decor, colour scheme and the furniture. The units in the bedroom are modern and much more practical than before.  The bedrooms are fresh and clean and are kept very clean by the domestic staff. 

My stay here this time has helped me to improve both physically and mentally and I am thankful that the service was made available to me. 

The staff were absolutely excellent, so friendly and I felt very able to join in  conversation and have a laugh with them. 

Activities were ongoing in the afternoons and I think more people should avail of these activities and join in when they are here. I have benefited from the friendship of the other residents and have enjoyed my meals in the dining room sitting chatting at the table. 

the food was good though i would like to see more variety for those with diabetes. 

Overall I have been very pleased with my stay here. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Elsie McCready, Project Manager, Executive Nursing &AHP, Southern Health and Social Care Trust 5 months ago
Elsie McCready
Project Manager, Executive Nursing &AHP,
Southern Health and Social Care Trust
Submitted on 27/11/2023 at 09:51
Published on Care Opinion at 09:51


picture of Elsie McCready

Good morning Cloughreagh

Thank you for providing us with your feedback regarding your experience while attending Cloughreagh. We are pleased that your overall stay went well for you.

We have shared your kind words directly to the manager of Cloughreagh.

Kind regards

Elsie McCready

Patient Client Experience Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k