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Very let down

Posted By Raycx23

"Very let down"

About: Crawley Hospital / General medicine

(as the patient),

My appointment was cancelled with no notification. Very let down, especially as PALS were contacted and service manager didn't respond

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Responses

Response from Divisional Risk and Governance Manager, Medicine, Surrey & Sussex Healthcare Trust 14 months ago
Surrey & Sussex Healthcare Trust

Submitted on 20/03/2023 at 10:19
Published on Care Opinion at 10:21

Dear Raycx23,

My name is Farai and I work within the Medicine Division.

I am sorry that your appointment was cancelled and you were not informed and when you chased this, there was no update provided.

If you could please email me your details to sash.medicine.governance@nhs.net, I will try and resolve this for you.

Kind regards

Farai

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