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"Fantastic service"

About: University Hospital Hairmyres / Cardiology

(as the patient),

I'm just back from Hairmyres Hospital in East Kilbride after an angiogram.  I was naturally apprehensive like any visit to a hospital but I needn't have worried.

From the moment I stepped through the door at reception I was helped and looked after with professional and wonderful care , with every procedure explained and question answered. 

The staff, doctors and nurses were friendly, down to earth and put me at ease right away and treated me like a friend or family member as opposed to a number or a "customer". I am in awe of our wonderful NHS staff who do a fantastic job even though they are often under pressure or short staffed. 

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Responses

Response from Andrea Stewart, Assistant Service Manager, Medical Directorate, University Hospital Hairmyers 13 months ago
Andrea Stewart
Assistant Service Manager, Medical Directorate,
University Hospital Hairmyers
Submitted on 08/03/2023 at 12:14
Published on Care Opinion at 13:16


picture of Andrea Stewart

Dear Aldo 4symbols,

Thank you for taking the time to feedback to us about your recent journey.

It must have been a worrying time for you and your family. I am delighted you experienced and witnessed the extraordinary care our friendly teams aim to deliver every day; it will be a pleasure to share your kind words with the teams.

I wish you well in your recovery.

Andrea

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