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I was so impressed

Posted By papate58

"I was so impressed"

About: Royal Cornwall Hospital (Treliske) / Maternity

(as a service user),

When on holiday in Cornwall I had some bleeding during my pregnancy. I called my midwives who advised me to contact the maternity department at the Royal Cornwall Hospital. They answered straight away and asked me to come in for investigation. It was 10pm at night and the staff were very friendly and saw me within 15 minutes. All the staff were very caring and even made myself and my partner tea and toast whilst we were waiting for test results. Luckily they were able to reassure that everything was ok and we were able to get home in the early hours of the morning. 

I was so impressed with the delivery ward, the staff and the service and am very thankful they were able to help us that night. Please pass on our thanks. 

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Responses

Response from Caroline Amukusana, Care Group Governance Lead, Women, Children and HIV, Royal Cornwall Hospitals NHS Trust 14 months ago
Caroline Amukusana
Care Group Governance Lead, Women, Children and HIV,
Royal Cornwall Hospitals NHS Trust

Governance Lead

Submitted on 09/03/2023 at 12:01
Published on Care Opinion at 12:01

Dear papate58,

Thank you for taking the time to post feedback about your experience. We are always glad to hear that our staff are so responsive, friendly and caring. The team work hard to try and minimise any worry or anxiety for expectant parents and they very much appreciate all feedback. I will ensure that your kind words are shared with the team and thank you again for taking the time to share your experience. I hope that your had a lovely holiday in Cornwall and that all remains well with your pregnancy.

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