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Care Opinion

Emergency surgery

Posted By Jacbq55

"Emergency surgery"

About: Daisy Hill Hospital / Elective Overnight Stay Centre/Gynaecology Ward Daisy Hill Hospital / Theatres/Recovery Northern Ireland Ambulance Service / Emergency ambulance response

(as a service user),

14cm ovarian cyst removal with hysterectomy. Ambulance staff fabulous even though there was a wait and they were due to strike.

A&E staff fabulous quick diagnosis and referral over to female surgery and gynaecology.  Surgeon the absolute loveliest lady alive.

Anaesthetic team friendly, fast  and so funny. 

Ward 18 FS staff just the best caring team so lovely and sweet even the cleaning ladies were sweet.

Thank you all for getting me through x x 

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Responses

Response from Ruairi Cummings, Graduate Intern, Quality & Safety Improvement, Northern Ireland Ambulance Service 14 months ago
Ruairi Cummings
Graduate Intern, Quality & Safety Improvement,
Northern Ireland Ambulance Service

Supports the Patient Experience Team

Submitted on 03/03/2023 at 11:20
Published on Care Opinion at 11:20

picture of Ruairi Cummings

Good morning Jacbq55

I am grateful to you for taking the time to share your experiences of the Northern Ireland Ambulance Service. As an organisation we are committed to consistently showing compassion, professionalism and respect for the patients we care for and such was made evident within your story as with the professionalism and care of the paramedics who attended the call, administering the adequate care allowing for a comfortable journey to the emergency department at Daisy Hill.

I am happy to hear that your surgery went well and I wish you the best with your recuperation.

Ruairi Cummings

PPI Opportunities

The Northern Ireland Ambulance Service are currently developing a range of opportunities for Service Users, Carers and members of the public to inform the planning, delivery and evaluation of its service. To find our more please visit Current Opportunities - Engage (hscni.net) or email Neil Gillan at neil.gillan@nias.hscni.net

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Response from Josie Matthews, Lead Nurse, Surgery & Elective Care, Southern Health and Social Care Trust 13 months ago
Josie Matthews
Lead Nurse, Surgery & Elective Care,
Southern Health and Social Care Trust

Submitted on 30/03/2023 at 12:02
Published on Care Opinion at 12:02

Thank you for taking the time to post your feedback on Care Opinion. Feedback like this is greatly valued and I will make sure that the nursing team of Female Surgical are made aware of your lovely comments.

Regards

Josephine Matthews

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