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"I felt valued throughout my pregnancy and birth experience"

About: Ninewells Hospital / Maternity care

(as a service user),

I was very well supported by my midwife Lauren She was helpful, informative and most importantly was very patient centred. She discussed my thoughts and supported my decisions. She is very much an asset to the PRI midwifery team and was definitely focused on providing the best care.

In addition, the team at Ninewells for a planned elective c-section, were so comforting, calm and relaxed. All midwives supporting my care over the 2 days were fantastic (Logan, Jade and Erin), I appreciate the ward was under staffed (I believe some of the midwives were from different areas (i.e. Jade from community Angus team) but the staff remained very supportive and caring throughout.

During the procedure, all staff were amazing, the anaesthesiologist- Stephanie (I think was her name) was so calm and responsive. Also, the wider team were very caring and respectful when my husband was slightly wheezy at the start. Dr Suttie was very good and kept me up to date throughout the procedure and my gorgeous son was delivered safely.

Overall, the whole team were amazing and I wanted to express my appreciation and gratitude as I felt valued throughout my pregnancy and birth experience and my wishes respected. Thank you all.

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Responses

Response from Stephanie Gardiner, Senior charge midwife, Obs and Gynaecology, NHS Tayside 14 months ago
Stephanie Gardiner
Senior charge midwife, Obs and Gynaecology,
NHS Tayside
Submitted on 02/03/2023 at 12:13
Published on Care Opinion at 12:28


Dear Kabrab

I would like to firstly congratulate you and your family on the birth of your beautiful new baby. Thank you very much for taking the time to provide feedback regarding your experience during your pregnancy and birth journey within NHS Tayside. Everyday our teams aspire to provide person centred care and ensure the experiences of all our families remain at the heart of our focus and vision for our service. I am so pleased to read your positive care experience from your named midwife Lauren, being everything you hoped for from your antenatal care, with your experience enhanced by our core teams at Ninewells from our midwives Logan, Jade and Erin, Obstetrician Keith and Anaesthetist Stephanie, ensuring your birth choices were personalised and valued by our teams.

We wish you and your family all the very best in the future with your new baby

Warmest regards

Maternity services NHS Tayside

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