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"Fabulous professionalism "

About: Liverpool Heart and Chest Hospital NHS Trust HQ

I was referred to this hospital with several heart conditions. I have been treated for atrial fibrillation for 6 months now and it's under control.

This week I was admitted to Birch Ward for a transfemural aortic valve implantation (the TAVI procedure). I was very impressed by the staff on the ward - domestics, nurses, doctors and pharmacists alike gave me great care - and my admiration and gratitude to the consultants and their team who performed the procedure knows no bounds!

During the procedure everybody in the team knows their role and is left in no doubt by the consultants when to perform it. Absolute consummate professionalism.

I, as the patient, was kept informed and reassured throughout the procedure. The procedure itself was very successful (the consultant's description at the time).

On discharge, I have felt the benefits of my new aortic valve immediately. I am managing steps, stairs and walks up inclines without the breathlessness that I was experiencing before receiving the new valve. I could not be happier!

I am so grateful to the whole team. Thank you

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Response from Liverpool Heart and Chest Hospital NHS Trust HQ 14 months ago
Liverpool Heart and Chest Hospital NHS Trust HQ
Submitted on 24/02/2023 at 12:59
Published on nhs.uk on 25/02/2023 at 20:57


Dear Mike - thank you so much for taking the time to share your feedback with us. We're really glad to hear that you received such good care from all the team and to hear that you're already experiencing the benefits is particularly rewarding. Our very best from all at LHCH.

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