This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

I think this is one great service

Posted By Vintage28

"I think this is one great service"

About: Enhanced Care / Acute Care at Home

(as a service user),

Towards the end of January I took a kidney infection, it was that bad I ended up in Craigavon Hospital. I was then sent home with acute care services. Really I wasn’t sure about it as I had never heard about it. Well, what a service - morning and evening I had a nurse come out to the house.

I received the utmost care from these fantastic nurses - bloods taken, and if I needed meds they were out that evening. I had to get an IV at nighttime along with other checks and all was done with respect and care for me at all times. I also had a lovely doctor call out with me and she explained everything that I needed to know and answer my questions very clearly.

I can’t thank the nurses and doctors of this service enough. It is second to none. They're absolutely unbelievable, giving you the care you needed from a hospital but at home. I think this is one great service and it should be funded well from the government to allow more nurses to join this service and maybe it would ease a bit of pressure of the hospitals here in Northern Ireland.

So just again I want to thank each and every nurse who called with me and give me the treatment care respect and confidentiality that I had to get. My family and I are so thankful to you all. Keep up the good work. Thank you. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Yvonne Murphy, Manager, Acute Care at Home, Southern Health and Social Care Trust 14 months ago
Yvonne Murphy
Manager, Acute Care at Home,
Southern Health and Social Care Trust

Submitted on 06/03/2023 at 10:34
Published on Care Opinion at 10:34

picture of Yvonne Murphy

Hello Vintage 28,

Thanks so much for your lovely positive feedback.

I am so delighted that you were able to avail of the Acute Care at Home team to continue your treatment at home. It is, as you say, a hospital at home service and many people heal better at home.

It is an exceptional service and covers our whole trust area. Your GP can also refer you to prevent you going into hospital in the first place so if you find yourself in this position again, then you can ask them to consider you for our service, should you be appropriate.

I do hope, however that you will remain well and I will be sure to pass on your kind comments to all of the team.

Many thanks,

Yvonne

Yvonne Murphy

Team Manager of Acute Care at Home and Older Peoples Ambulatory Services

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k