Text size

Theme

Language

"Excellent nursing staff"

About: Antrim Area Hospital / Emergency Surgical Unit (EMSU) Antrim Area Hospital / Ward C3 Female Surgical

(as a service user),

I have come across Nurse Grainne a few times while attending the Emergency Surgical Unit (EmSU)/while admitted to the surgical ward of Antrim Area Hospital. She has a lovely gentle, caring way about her. One night after one of my surgeries, I had a terrible time with vomiting etc.  She was pulled between emptying my vomit trays & administering anti-sickness injections to me while also trying to deal with another patient in my bay who was retching/crying in distress all night. She did a wonderful job that night and despite being clearly under a lot of pressure, remained her warm, professional & extremely patient self. Very grateful to her and think she’s an excellent nurse!!!

Another nurse who deserves a special mention is Deputy Sister Kate. I have come across her a few times in the Emergency Surgical Unit (EmSU). She again is a nurse with a lovely way about her. So kind, patient and friendly. In Nov 22, I called EmSU in distress about an unexpected delay with a much-awaited MRI. I was worried that due to my ongoing pain, I had another abdominal abscess forming and damage was being done during the wait for the scan. I’m sorry that I took out my frustration and distress about my medical situation out on her that day. She was extremely kind and professional with me despite my anger, tears and extremely distressed manner. She has been equally wonderful in the three times I have met her since that call too. Another excellent nurse that Antrim Area Hospital need to treasure!!!

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Helen Davis, Advanced Nurse Practitioner, Emergency Surgical Unit (EmSU), NHSCT 2 years ago
Helen Davis
Advanced Nurse Practitioner, Emergency Surgical Unit (EmSU),
NHSCT
Submitted on 28/02/2023 at 19:45
Published on Care Opinion at 19:45


Hi E.L.L.

My name is Helen Davis and I work as an advanced nurse practitioner in EMSU Antrim.

Thank you for taking the time to feedback to us on your experience as it helps to shape our service. We're very proud of our staff and am glad their compassion and professionalism is evident to patients in our busy unit. I will be sure to pass on your gratitude.

I hope you are continuing to recover well

Regards

Helen

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k