This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Superb Surgery

Story from nhs.uk

"Superb Surgery "

About: Harvey Group Practice

I do not have a single negative comment to say about the Jersey Farm/ Harvey House Surgery - in fact the complete opposite.

Everyone is so kind & empathetic from the really helpful Receptionists, to the wonderful Nurses to the amazing Doctors.

I have had recent experience with a number of them & they are all as brilliant & as understanding as each other. I have never been made to feel that I was a burden to them & the medical expertise, help & guidance they give is way beyond their call of duty in my opinion.

With regards to the empathy they have all shown me in my times of need, it is an absolute credit to them all, their Surgery & the NHS as a whole.

Thank you from the bottom of my heart & keep up the fantastic work. I for one am extremely grateful for the brilliant service you have given me over the years.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Harvey Group Practice 15 months ago
Harvey Group Practice

Submitted on 17/02/2023 at 12:40
Published on nhs.uk on 20/02/2023 at 10:43

Dear Mr Pinkham. Thank you so much for placing this uplifting review. I shall ensure that our whole team - clinical and administrative are aware of your thoughtful feedback. I am very glad that you are happy with our service now and over the years. We all know that navigating through heath services can be difficult and we do not always meet every one of our patient's expectations. But it is heartening for us all to know you find the service from us at Harvey Group Practice, and from your NHS as a whole, positive and helpful. Thank you (Dr Mike Walton, GP Partner)

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k