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"Alcohol Detoxification: The staff could not do enough for me"

About: Dame Carol Detoxification Service

(as a service user),

I arrived feeling very rough, I was greeted by the staff who were all very pleasant and good to me as were the other residents. They were very kindly considerate.   

The nurses have been very professional.

I was very poorly for the first few todays, the staff could not do enough for me, as I improved, everything remained the same. The food was excellent. 

The groups have been very constructive.

The internet and ipads were a great addition. The accommodation was excellent. I would give it 5 stars.

I have really enjoyed my stay here.  The only negative which is very trivial is not having a fitted bed sheet and quilt.

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Responses

Response from Amberley Orchard, Dame Carol Detoxification Unit, Inclusion 14 months ago
Amberley Orchard
Dame Carol Detoxification Unit,
Inclusion
Submitted on 20/02/2023 at 16:48
Published on Care Opinion at 16:48


picture of Amberley Orchard

Hello Reebok!;

Thank you so much for taking the time to leave us feedback with regards to your treatment journey with us.

The team endeavour to always ensure your stay here is as comfortable as it can be so it's great to hear you felt the care you received from staff was excellent along with finding the groups constructive and informative. The tablets we provide are an excellent way for you to keep in touch with friends and family along with taking part in online groups and meetings if you so wish to in the evenings and spare time.

We're really thankful for your feedback, I shall pass on your kind words to the team and we wish you all the best for the future.

- Amberley Orchard Bed Manager

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