This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"The service and treatment I have received has been first class"

About: Ailsa Hospital / Physiotherapy Crosshouse Hospital / Respiratory medicine General practices in Ayrshire & Arran University Hospital Ayr / Respiratory Medicine

(as the patient),

My GP at Kirkhall Practice Prestwick swiftly identified the problem on first presentation and referred me to the Respiratory Consultants at Crosshouse, whereupon I have received a diagnosis for Interstitial Lung Disease.

The service and treatment I have received has been first class involving the team of disciplines from the very accessible GP services, specialist respiratory consultancy, hospital pharmacist and physiotherapy.

Being referred to Jenny at Respiratory Physio for Pulmonary Rehabilitation I did not know what to expect.

That practical and emotional face-to face physio support and learning how to cope with reduced lung function has been extremely helpful, particularly the knowledge that one’s own efforts in terms of exercise and mind-set can really help in living with a lung condition.

Very happy to share this on the forum and hope it is helpful to others, especially so given the demand on Respiratory services in the middle of the Covid pandemic.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Interim Programme Lead, Governance and Assurance, Primary & Urgent Care, NHS Ayrshire & Arran 15 months ago
Submitted on 21/02/2023 at 11:10
Published on Care Opinion at 11:10


Dear Donaldus

Thank you so much for taking the time to provide feedback on the care you received from a wide range of our healthcare colleagues during what must have been a very worrying time for you. I am so pleased to read of the support you have received from first diagnosing to continued management of our condition.

Our staff are extremely grateful to receive feedback from the patients they care for and will be thrilled to read of your positive experience.

I would also be delighted to share your comments with the GP Practice and will ensure this is forwarded to the practice team for their awareness.

Best wishes,

Marie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k