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Excellent patient experience and care

Posted By Mkm19

"Excellent patient experience and care"

About: Royal Alexandra Hospital / Accident & Emergency

(as the patient),

I was seen by Dr Damitri in the emergency department. His caring and informative manner was very reassuring after experiencing chest pain.

Keep doing what you do best Dr Damitri, despite the extreme pressure on your workload. As patient remember how you made them feel.

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Responses

Response from Yvonne McDowall, Clinical Service Manager, Emergency Care and Medicine - Royal Alexandra Hospital, NHS Greater Glasgow and Clyde 15 months ago
Yvonne McDowall
Clinical Service Manager, Emergency Care and Medicine - Royal Alexandra Hospital,
NHS Greater Glasgow and Clyde

Submitted on 13/02/2023 at 17:44
Published on Care Opinion at 21:59

Dear Sir/Madam,

I would first of all like to express my sincere gratitude that you have taken the time to share your feedback with us. It means so much to our teams to hear all feedback, but particularly when they have made such a positive impact on a patient.

I do hope you are feeling better now and please be assured your kind words will be shared with the doctor and the emergency department team.

Kind regards

Yvonne McDowall

Clinical Service Manager

Royal Alexandra Hospital

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