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Staff going above and beyond

Posted By wezenzy37

"Staff going above and beyond"

About: Nottingham University Hospitals NHS Trust - City Campus / Thoracic surgery

(as a relative),

Our mum was sent to Barclay ward today post bronchoscopy. I am literally blown away by the kindness and care shown to not only her but myself and my sister. 

The staff were compassionate, helpful and nothing was too much trouble. They went above and beyond to get mum home early and safely. I cannot thank you enough for today. 

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Responses

Response from Kelly Morley, Patient Experience Officer, Patient Experience and engagement, Nottingham university hospitals 14 months ago
Kelly Morley
Patient Experience Officer, Patient Experience and engagement,
Nottingham university hospitals

Submitted on 17/02/2023 at 10:56
Published on Care Opinion at 10:56

Hello, Thank you for taking the time to leave such positive feedback I am so glad to hear that your mum received such fantastic care.

I’m so glad to hear that she is now home and wish her a speedy recovery.

Please be assured that I will send these comments over to the ward sister of Barclay ward now so as she can share these with her team.

Best wishes Kelly Morley – patient experience officer.

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